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What is your quality guarantee and after-sales policy if casting defects are found?

2026-09-07
We take quality very seriously. In the event of quality issues attributable to our manufacturing process, we will either replace the defective parts at no cost or issue a credit, depending on your preference. All claims must be supported by photos, inspection reports, or returned samples for our review. We also conduct a full internal investigation to prevent recurrence of the issue.
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Do you accept small quantity orders for custom castings?
Can you make non‑standard extended‑pin chains? Do you accept custom orders based on drawings or samples?
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Professional Manufacturer of Precision Metal Parts & Conveyor Chains
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Tel: 0086 21 56076732
Mobile Phone: 0086 13818971637
Address: 1st Floor, Building 8, No. 868 Xinge Road, Xinqiao Town, Songjiang District, Shanghai, China
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